Downlight vs Spotlight

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Lectory Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Lectory Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 91601490395. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Return Policy

We take great care that each item is correctly described, authentic, not damaged or misrepresented in any way.
If, for any reason you are not satisfied with your purchase, please send us an email through Support@lectory.com.au so we can serve you better.

For customer "Change Their Mind" and wish to return the item they have received:

Notify us ASAP within 30 days of receiving the item​.
The item must not be opened or damaged (We acknowledge the external box may have been opened for visual inspection, but nothing else must be opened or used).
Lectory Pty Ltd is not responsible for the "Buyer Changed Their Mind" return shipping cost, which means, the buyer needs to take care of the return action themselves.
​5-15% of the total payment will be deducted from the returned payment for dispatching charge.

For defective item within the warranty period, which is usually 30 days unless otherwise stated the return will be processed under lectory eBay store return procedure:

Send us an email to support@lectory.com.au with a description of the issue and clear pictures, ( if a photo is necessary to prove that the item is faulty)​.
Once the item is confirmed to be defective, we will arrange a courier pick up and the postage label will be sent out to customer's Email address
( if the item is shipped through Auspost E-parcel, please find the E-parcel sticker on the original package and mark " Return to Sender" then drop it to the nearest post office)
Once we receive the returned item, we will provide replacement or refund according to customer's request after an inspection on the returned item.

Defective Returns on all products within 30 days of receipt:

If an item fails to work properly within the first 30 days of receipt, please email or call us.
We will process a partial refund for the returned postage fee.
Once the item is received we will determine if it can be repaired or needs replacement.
Please note that the item must be packaged properly for shipping to avoid damage.
Items received in damaged condition, smashed or modified in any way will void the warranty.
Please check item description for the warranty period.

Defective Returns on all products after 30 days of receipt:

If an item (other than a lamp/bulb) fails to work properly after the first 30 days of receipt, please call or email us.
The customer is responsible for the return postage fee.
Once the item is received we will determine if it can be repaired or needs replacement.
Please note that the item must be packaged properly for shipping to avoid damage.
Items received in damaged condition, smashed or modified in any way will void the warranty.
Please check item description for the warranty period.